Research Repositories: What Actually Works
A searchable store of research findings, recordings and insights from across a company.
Priya Raghunathan
What is at stake
Research is repeated constantly because nobody can find what was already learned.
The playbook
- Store findings as searchable insights, not only reports
- Use a consistent tagging scheme
- Give product and design teams access
- Set retention rules for recordings
- Review and archive stale findings
Where it goes wrong
Avoid:
- Reports buried in personal drives
- Inconsistent tagging
- Recordings kept indefinitely
- Repositories nobody maintains
The numbers behind it
| Measure | Figure |
|---|---|
| Tagging | findings need consistent tags to be findable |
| Atomic insights | small reusable findings are easier to search than full reports |
| Access | teams beyond research need access |
| Retention | recordings contain personal data with retention limits |
Getting outside help
When to hand it over: Bring in help when research findings keep getting lost.
Where this comes from
- Nielsen Norman Group — Research repositories
- California Privacy Protection Agency — CCPA regulations
The figures and practices above come from the sources listed.
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Where to go next
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