Accessibility Statement

We sell accessibility audits. It would be difficult to look you in the eye while selling one from an inaccessible site, so here is an honest account of where this one stands.

What we aim for

We target WCAG 2.2 Level AA across the public site.

What we have done

• Every page has a main landmark and a working skip link.
• Text meets 4.5:1 contrast, and interface components meet 3:1, in both light and dark themes.
• Every interactive control is reachable and operable by keyboard, with a visible focus indicator.
• Forms use real labels, and errors are announced as well as shown — never signaled by color alone.
• The before/after comparison sliders are range inputs, so they work by keyboard and are announced by screen readers rather than being mouse-only.
• Motion respects prefers-reduced-motion.
• The site reflows to 400% zoom without two-dimensional scrolling.

What we know is not there yet

Stating this is the point of the document:

• Some older library articles contain tables that are wide on small screens. They scroll rather than reflow.
• Not every image in the older content library has been reviewed for alt text quality. The attribute is present; the wording is not always ideal.
• Third-party embeds, where used, are not under our control and may not conform.

How we test

Automated checks run continuously, which catch a minority of issues. The rest is manual: keyboard testing on every flow, and screen reader testing on the journeys that matter — inquiry, quote, trial and checkout.

Telling us about a problem

If something here blocks you, email hello@mediascaleup.com. We aim to respond within five working days and will tell you a realistic fix date rather than a reassuring one.

If we cannot fix it quickly, we will offer another way to get what you needed.

Conformance status

This site aims to meet WCAG 2.1 Level AA. We say "aims to meet" rather than "conforms to" deliberately: a site of this size changes weekly, and a blanket conformance claim is a claim nobody can actually stand behind. What we can say is what has been tested, when, and what we know is still wrong.

Why this matters in the United States

US courts have widely applied Title III of the Americans with Disabilities Act to commercial websites, and federal agencies and their contractors are bound by Section 508, which adopts WCAG as its technical standard. If you are procuring from us and need an Accessibility Conformance Report in VPAT format for your own supplier file, ask — we will complete one honestly, including the rows where the answer is "partially supports".

How this site has been tested

• Automated testing across templates, which reliably catches perhaps a third of real issues and should never be presented as more than that.
• Manual keyboard testing: every interactive element reachable and operable, in a sensible order, with a focus state you can actually see.
• Screen reader testing on the main templates.
• Contrast checked at 4.5:1 for body text and 3:1 for large text and interface components, in both the light and dark themes.
• Reduced-motion preferences respected: every animation on this site is suppressed when your operating system asks for it.

Known limitations

Listing these is the part most accessibility statements skip, which is exactly what makes the rest of them hard to believe.

• Some generated diagrams carry a text alternative that describes the diagram's purpose rather than transcribing every label. The surrounding prose always states the same information in full, so nothing is available only in the picture.
• Older content may contain tables that are wider than a phone screen and scroll sideways within themselves. They are keyboard-reachable, but a table is a poor experience on a small screen regardless.
• Third-party embedded content, where it appears, is only as accessible as the third party made it.

Telling us about a problem

Email us with the page address and what happened. We aim to acknowledge within two business days and to fix anything that blocks access to information or a form within ten. If a fix will take longer, we will tell you and offer the information another way in the meantime — which is the part that actually matters to somebody who needs it today.

Accessibility in the work we sell

We design and build to WCAG 2.1 AA by default rather than as an upgrade, because retrofitting it costs several times more than doing it from the start. If you need a conformance report for something we build for you, that is a deliverable we can scope rather than a favor.