2013 articles with this tag
Offering free shipping on orders above a set value, used to encourage larger orders and reduce abandonment from shipping costs. The key figures Cart abandonment...
Self-service tools that let customers start returns and exchanges online, print labels and track refunds. Where most projects go wrong The usual mistakes: Retur...
Showing shoppers products they may like, based on what they are viewing, what others bought or their own history. Why does it matter? Recommendations help shopp...
Suggestions that appear as shoppers type in a store's search box, including query suggestions, categories and products. At a glance Suggestion types queries, ca...
Letting shoppers reorder product lists by price, newest, best selling, rating or relevance. What is at stake Sorting helps shoppers find what matters to them, a...
Letting shoppers sign up to be notified by email or text when an out-of-stock product becomes available again. The key figures Channels email or SMS Consent SMS...
Taking orders for products before they are in stock, often for new launches or limited releases. Where most projects go wrong The usual mistakes: Hiding preorde...
Systems and processes, known as PIM, that store and manage product data centrally, then distribute it to websites, marketplaces and feeds. Why does it matter? A...
Organizing products into categories and subcategories that shoppers understand and that support navigation, filters and search. At a glance Hierarchy categories...
Software that tracks orders from purchase through fulfillment, shipping, returns and refunds, often across several sales channels. What is at stake As order vol...
Connecting an online store with an enterprise resource planning system so orders, inventory, prices and customers stay in sync. The key figures Data flows order...
Selling products directly through social platforms, such as shops on Instagram, Facebook and TikTok, using product catalogs connected to the store. Where most p...
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