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UI & UX Design

How to Get Working with External Design Teams Right

Passing design work between in-house teams and external agencies in either direction.

Priya Raghunathan Head of Design 2 min read 26 views
How to Get Working with External Design Teams Right

Why does it matter?

Handover between organizations loses context faster than internal handover, and rework follows.

What are the numbers?

  • Source files editable files must transfer with rights
  • Design systems external teams need access and guidance
  • Context the reasoning behind decisions is rarely documented
  • Feedback loops external review cycles take longer

What should I do?

  1. Transfer source files with clear rights
  2. Give agencies access to the design system
  3. Document the reasoning behind key decisions
  4. Agree review turnaround expectations
  5. Keep a single point of contact each side
What to do and what to avoid with working with external design teams, side by side
Good practice against the usual mistakes, from the sources listed below.

What should I avoid?

Avoid:

  • Exported images as the handover
  • Agencies rebuilding system components
  • Decisions explained only in meetings
  • Feedback from many uncoordinated people

When should I get help?

Short answer Bring in help when design work moves between teams.

Where this comes from

The figures and practices above come from the sources listed.

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The work behind this article, and what it costs.

Priya Raghunathan

Interface and identity. Writes about design systems, research, and why most navigation problems are structure problems.

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