A Practical Guide to WebSockets and Real-Time Features
A protocol that keeps a two-way connection open between browser and server, used for chat, live dashboards, notifications and collaborative editing.
The key figures
- WebSocket protocol
- RFC 6455
- Server-sent events
- one-way server-to-browser streaming over HTTP
- Connection handling
- clients must reconnect after network changes
- Scaling
- open connections consume server resources
Why this is worth getting right
Real-time features need a different architecture from ordinary requests, and choosing between WebSockets, server-sent events and polling affects cost and reliability.
Do this, not that
Do
- Use server-sent events when only the server sends updates
- Implement reconnection with backoff
- Authenticate connections and check permissions per message
- Plan for scaling open connections
- Fall back gracefully when connections drop
Don’t
- WebSockets for data that rarely changes
- No reconnection logic
- Broadcasting sensitive data to all clients
- Assuming connections stay open on mobile
When to bring in help
Our advice Bring in help when adding chat, live updates or collaboration features, or when real-time features become unreliable at scale.
Where this comes from
- MDN Web Docs — The WebSocket API
- RFC Editor — RFC 6455 The WebSocket Protocol
- MDN Web Docs — Using server-sent events
The figures and practices above come from the sources listed.
Working on something like this?
We take on Web Design & Development work for teams who want it done once, properly. Tell us what you are building and we will tell you honestly whether we are the right studio for it. Start a project.
Where to go next
Spotted something wrong? Report an error on this page. We correct on the page and say what changed.