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Content Strategy

How to Get Financial Services Content Rules Right

The rules that shape marketing content for brokers, investment advisers, lenders and other financial firms.

Dana Whitfield Founder & Strategy Director 2 min read 23 views
How to Get Financial Services Content Rules Right

The key figures

FINRA Rule 2210
governs broker-dealer communications with the public
Fair and balanced
communications must present risks as well as benefits
SEC Marketing Rule
governs investment adviser advertisements, including testimonials
CFPB
oversees consumer financial marketing practices

Why this is worth getting right

Financial marketing is regulated by several agencies, and non-compliant content can lead to fines and reputational damage.

Do this, not that

Do

  • Route content through compliance review
  • Present risks alongside benefits
  • Keep records of approved communications
  • Substantiate performance claims
  • Update content when rules change

Don’t

  • Promissory language about returns
  • Cherry-picked performance data
  • Testimonials without required disclosures
  • Publishing without compliance approval

When to bring in help

Our advice Bring in help when producing content for regulated financial firms.

Where this comes from

The figures and practices above come from the sources listed.

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Where to go next

Spotted something wrong? Report an error on this page. We correct on the page and say what changed.

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The work behind this article, and what it costs.

Dana Whitfield

Fifteen years across editorial, product and brand. Writes mostly about positioning, content systems and the decisions that get made before anyone opens a design tool.

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