Stakeholder Interviews: The Decisions That Matter
Structured conversations with people inside an organization at the start of a project. Where most projects go wrong The usual mistakes: Group kickoffs as the on...
Category · 156 articles
Research, flows and interface systems that make the hard parts of a product feel obvious.
Structured conversations with people inside an organization at the start of a project. Where most projects go wrong The usual mistakes: Group kickoffs as the on...
Moving from research findings to design changes that actually get built. Why does it matter? Research that ends in a report changes nothing, and teams stop fund...
A small set of stated principles that guide design decisions on a product or service. At a glance Trade-offs good principles express a preference between two go...
How interface designers and content people collaborate on the same screens. What is at stake Interfaces are mostly words, and designing layouts before writing t...
Choosing how finished a prototype needs to be for the question you are testing. The key figures Low fidelity tests structure and flow High fidelity tests visual...
Working together on design when the team is distributed across locations and time zones. Where most projects go wrong The usual mistakes: Decisions made in call...
Getting new designers productive on a product, its users and its design system. Why does it matter? Designers can produce work quickly without understanding the...
Presenting design work to senior stakeholders for decisions or endorsement. At a glance Framing the decision needed should be stated first Evidence research and...
Running usability sessions on phones and tablets rather than desktop screens. What is at stake Mobile testing needs different setup, and most real use happens o...
Deciding which research method answers the question you actually have. The key figures Attitudinal and behavioral what people say differs from what they do Qual...
Short, low-cost research sessions that answer specific questions quickly. Where most projects go wrong The usual mistakes: Quick sessions used for high-stakes d...
Passing design work between in-house teams and external agencies in either direction. Why does it matter? Handover between organizations loses context faster th...
That is all 156 of them.
The work behind this topic, and what it costs.