A person, not a sequence

Talk to us about 3D Rendering

3D inquiries go to the visualization team. Tell us where the asset ends up — a render farm and a browser are different objects. Ask a question, describe a problem, or tell us you are not sure this is even the right kind of supplier — that is a useful conversation and it is a short one.

What you need

Service (optional — we will work it out from your files)

How many assets?

Typical brackets: One product or scene · 2–10 assets · 10–50 assets · 50+ assets

Turnaround

Budget (optional)

What do you need done?

The more specific the brief, the closer the first version lands.

Samples (optional, but they make the quote accurate)

Drop files here, or choose them Up to 10 files, 500 MB each, 2 GB in total. JPEG, PNG, TIFF, PSD, RAW, AI, PDF, video, 3D and ZIP.

selected, in total. Choosing again replaces the list.

That is over 2 GB together. Send the rest in a second submission, or include a download link in your message.

Large uploads can take several minutes. Keep this page open until you see the confirmation.

Files are stored privately, used only to do the work, and never published. Larger sets? Send them here or share a link in the brief.

Where to send the answer

Your name

Company (optional)

Phone (optional)

I am happy for my details and files to be stored so you can reply and do the work. We will not add you to a mailing list from here. Privacy.

We reply within one business day.

A person reads it

Usually the same day, always within one business day. There is no sequence, no drip and nobody "just circling back" three weeks later.

Where it goes

3D inquiries go to the visualization team. Tell us where the asset ends up — a render farm and a browser are different objects.

If we are the wrong studio

The reply will say so, and suggest what kind of supplier you actually want. That answer costs you one email and saves you a month.

You can skip this entirely

If you would rather see the work than talk about it, one look-development frame of your product is free and needs no conversation first.

Formats we take

OBJ, FBX, glTF/GLB, USDZ, STL, BLEND, MAX, MA. Anything else, ask — the list is what is common, not what is possible.

Prefer to talk?

Email hello@mediascaleup.com, or message the 3d rendering team.

Before you ask

The questions that come up on most 3d rendering inquiries.

Can you work from our CAD files?: Yes, and it is the fastest and most accurate route. Good CAD or dimensioned drawings remove the guesswork about scale, which is the thing that quietly ruins renders. Without them we can work from clear reference photographs from several angles, but expect an extra approval round on proportions.
Why is real-time 3D priced differently from a still?: Because it is a different object. A model for a render farm can carry all the geometry it likes; one for a browser has a polygon budget, a texture budget and a download budget, and hitting them is optimization work in its own right. We agree those budgets before anyone starts modeling, because retrofitting them means starting again.
What is look development and why is there an approval gate?: It is one frame rendered at final quality, with the materials and lighting finished, approved before anything goes to the farm. Render time is a real cost. Approving the look on one frame rather than discovering a problem across three hundred is what keeps the budget where the quote put it.
Can renders sit next to our photography?: Yes, and it takes deliberate matching rather than grading to taste — camera, lens, lighting, grain and color pipeline aligned to the photographic plates. Done properly nobody can tell which is which in a category grid. Done casually the CG reads as plastic, which is the usual failure.
Do we get the source files?: Yes. Models, textures and scene files are delivered alongside the renders, so a variant later is a change rather than a rebuild. We also record the render settings and version, so an image produced months later matches the ones already published.
Is the free trial really free?: Yes. What the trial covers differs by discipline — two images, a 30-second cut of your own footage, one mastered episode, a technical review of a page you already own — and each service page says which one applies. No card, no invoice, no subscription that starts quietly afterward. It is done by the same people who would do the paid job, to the same standard, because a trial that flatters the work is useless to both of us.
How fast can you turn work around?: Most image work comes back in 6 to 24 hours. Video and 3D depend on the shot and the length, and we tell you the turnaround in the quote rather than after you have committed. If you have a deadline that cannot move, say so in the brief. We will tell you honestly whether we can hit it.
How do you price the work?: By what the job actually involves, not an average. A clipping path around a box and one around a bicycle are different amounts of work, and so are a two-minute explainer and a two-minute product film. The unit differs by discipline: per image, per finished minute, per episode, per product, per project, or monthly for retained work. Every service has a pricing page with our published rates and the US market ranges beside them, so you can sanity-check any quote including ours.