A person, not a sequence

Talk to us about Image Editing & Graphic Design

Retouching inquiries reach the imaging team directly. Ask a question, describe a problem, or tell us you are not sure this is even the right kind of supplier — that is a useful conversation and it is a short one.

What you need

Service (optional — we will work it out from your files)

How many images?

Typical brackets: 1–10 images · 10–50 images · 50–250 images · 250–1,000 images

Turnaround

Budget (optional)

What do you need done?

The more specific the brief, the closer the first version lands.

Samples (optional, but they make the quote accurate)

Drop files here, or choose them Up to 10 files, 500 MB each, 2 GB in total. JPEG, PNG, TIFF, PSD, RAW, AI, PDF, video, 3D and ZIP.

selected, in total. Choosing again replaces the list.

That is over 2 GB together. Send the rest in a second submission, or include a download link in your message.

Large uploads can take several minutes. Keep this page open until you see the confirmation.

Files are stored privately, used only to do the work, and never published. Larger sets? Send them here or share a link in the brief.

Where to send the answer

Your name

Company (optional)

Phone (optional)

I am happy for my details and files to be stored so you can reply and do the work. We will not add you to a mailing list from here. Privacy.

We reply within one business day.

A person reads it

Usually the same day, always within one business day. There is no sequence, no drip and nobody "just circling back" three weeks later.

Where it goes

Retouching inquiries reach the imaging team directly.

If we are the wrong studio

The reply will say so, and suggest what kind of supplier you actually want. That answer costs you one email and saves you a month.

You can skip this entirely

If you would rather see the work than talk about it, 2 images, edited to your brief is free and needs no conversation first.

Formats we take

JPEG, PNG, TIFF, PSD, RAW (CR2, NEF, ARW), AI, EPS, PDF. Anything else, ask — the list is what is common, not what is possible.

Prefer to talk?

Email hello@mediascaleup.com, or message the image editing & graphic design team.

Before you ask

The questions that come up on most image editing & graphic design inquiries.

What is the difference between a clipping path and masking?: A clipping path is a vector outline drawn with the pen tool. It gives a crisp, re-editable edge and suits hard-edged subjects — boxes, bottles, tools, most products. Masking works on pixels and handles soft or semi-transparent edges: hair, fur, fabric, smoke, glass. If your subject has any of those, masking is the right service and a path will disappoint you.
What do you need from the shoot?: The garment on the form, plus separate shots of the inside neck, and the cuffs and hem where those will show. Shoot everything from a locked-off camera position with the lighting unchanged between exposures. Without the inside shots the effect cannot be built, and that is the commonest reason a set has to be reshot.
How do you keep four hundred images looking like one brand?: One image is edited to your brief and approved first. Everything after that is matched to it rather than edited independently, and a second person checks the whole batch against that reference before anything ships. That single step is the difference between a catalog and four hundred separate decisions. It is also why we ask for the hardest files rather than the best ones when you send a trial.
What do basic, complex and super-complex mean?: How many anchor points the subject needs, which is what the time goes on. Basic is a simple closed shape like a phone or a book. Complex has many curves or internal holes — a bicycle, a chair with slats. Super-complex is something like jewelry with chain links or a garment with lacing. We grade your images and tell you the mix before quoting.
Can you do it from a single photograph?: Sometimes, and it is always a compromise. Without an inside-neck exposure the neck opening has to be reconstructed rather than composited, and on a close look it shows. Send us one image as a free trial and we will tell you honestly what we can get from it.
What is the difference between a clipping path and masking?: A clipping path is a vector outline drawn with the pen tool. It gives a crisp, re-editable edge and suits hard-edged subjects — boxes, bottles, tools, most products. Masking works on pixels and handles soft or semi-transparent edges: hair, fur, fabric, smoke, glass. If your subject has any of those, masking is the right service and a path will disappoint you.
Will the path be saved in the file?: Yes. The path is saved inside the delivered file, so you or anyone downstream can re-use or adjust it rather than starting again. We also supply flattened outputs — transparent PNG and white-background JPEG — so the files are usable immediately.
What is the difference between 2D and 3D ghost mannequin?: 2D keeps the garment flat-on, which suits most listing photography. 3D builds the sense of a body inside it — more depth, more work, and better for hero imagery and lookbooks. We quote them separately because they are genuinely different amounts of work.