Writing a Website RFP: What Actually Works
The document that invites suppliers to propose and price a web project.
At a glance
- Comparability structured requirements make proposals comparable
- Constraints existing systems and standards must be stated
- Evaluation criteria should be published with the request
- Scope unclear scope produces unreliable pricing
Why it matters
Why it matters: Vague requests produce incomparable proposals, and comparing them wastes everyone's time.
Best practice
- State goals, constraints and existing systems
- List must-have and nice-to-have requirements separately
- Publish evaluation criteria
- Ask for comparable cost breakdowns
- Allow suppliers to ask clarifying questions
Common pitfalls
Watch out for:
- Requests that describe a solution rather than a problem
- Hidden constraints revealed after selection
- Criteria invented after proposals arrive
- Proposals compared on total price alone
When to call in a specialist
Bottom line Bring in help when procuring a significant build.
Where this comes from
- Section508.gov — Buy accessible products and services
- U.S. Small Business Administration — Government contracting
The figures and practices above come from the sources listed.
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Where to go next
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